Prescribing lets authorised practitioners issue private prescriptions directly from Qliva, with eRx delivery to the patient's portal.

Who can prescribe#

Prescribing access is determined by your practitioner type:

Practitioner credentials#

Your prescribing credential (AHPRA number etc., dynamically labelled based on your practitioner type) lives under Settings → Profile → Practitioner type & credentials. Keep it up to date on your profile — but note that it does not gate issuing a prescription. The actual issue-button-disable logic is tied to needing to complete a pharmacy risk assessment for certain product categories (see below), not to any credential field.

Private prescriptions only#

Creating a prescription#

1. Open the patient record and go to the Prescriptions tab, or access it from within a consultation
2. Click + New Prescription
3. Search for the medication (type at least 3 characters)
4. Set the dosage, quantity, number of repeats, and dosage instructions
5. Add any pharmacist notes if needed
6. Click Save as Draft, or click Issue script to finalise it

Prescription statuses#

At the prescription level, there are only two statuses:

Issuing a prescription#

Clicking Issue script locks the prescription and generates an Australian-compliant prescription PDF. Print/PDF is available from the prescription detail view at any time, regardless of status — you don't need to issue the prescription first to download or print it.

eRx — electronic prescriptions#

eRx uses the Parchment Health integration, but the flow runs mostly inside Parchment's own UI rather than as a single Qliva-side click:

1. From an existing prescription, click Open in Parchment (eRx) — this opens Parchment's portal in a new tab
2. Create the eRx directly inside Parchment's UI
3. A webhook syncs the result back to Qliva afterward
4. The resulting token/QR code link appears on the practitioner's prescription detail page

There's also an alternate entry point: at prescription-creation time, you can choose Send as electronic prescription (eRx) to fork straight into the Parchment flow before a Qliva prescription record even exists, instead of creating a draft first.

Repeats and what patients can purchase themselves#

The number of repeats you set when creating a prescription determines whether — and for how long — a patient can later purchase that item themselves via the patient portal / storefront, so it's worth understanding how the underlying counter behaves:

• While repeats_remaining is NULL, the first supply hasn't been dispensed yet — the prescription is still purchasable. NULL must never be read as "0 repeats left."
• Once repeats_remaining has been set and reaches 0, the prescription becomes ineligible for further patient self-purchase.

In plain terms: a fresh prescription with repeats set is purchasable from the moment it's issued, stays purchasable through each repeat, and only stops being purchasable once all the repeats you specified have actually been used.

Peptide database#

When creating a prescription, you can access the Peptide Database inline — a reference database of peptide medications with standard dosing guidance. Click Browse Peptides in the medication search to open it without leaving the prescribing flow.

See Peptide Database for full details.

Related#

• eRx Parchment (Developer)
• Peptide Database
• Patients
• Consult Notes